Everything You Need to Know Before You Paddle

From booking to what to bring—we’ve got you covered.

QUICK ANSWERS

Reservation required? → Yes (recommended)

Arrive early? → Yes (30 minutes)

Swimming allowed? → No (except beaches)

Dogs allowed? → Yes

Life jackets required? → Yes

Kids allowed? → Yes (adult required)

Reservations & Booking

    • Choose your location, date, and time

    • Select your equipment and rental length

    • Book online under “Book by Location”

    Before you arrive:

    • Complete your waiver in advance

    • Arrive 30 minutes early to park and get ready

    • Yes—reservations are strongly recommended

    • Book online or in person

    • Same-day bookings may be available (based on availability)

  • No—bookings must be made online or in person

Payments & Refunds

    • No—rentals are booked as set time slots

    • Unused time is not refundable

    Exception:

    • Dangerous weather → adjusted rental time (minimum 1 hour charge)

    • Credit/debit cards and cash

    • If paying cash, a card must be kept on file for incidentals

    • Online bookings do not require a card at check-in

Timing & Late Policy

    • You are booking a time slot, not flexible time

    • Late arrival may reduce your time on the water

    • We’ll try to adjust your time if possible

    Call us if you’re running late—we’ll do our best to help

    • Please return at your scheduled time

    • Late returns affect other guests

    Late fees:

    • $10 per person per 15 minutes

    • $1/minute after closing

    Want more time? Call ahead to extend (if available)

    • Last rentals go out 1 hour before closing

    • We do not stay open past closing time

Weather & Booking Changes

    • 24+ hours: reschedule or cancel via your confirmation email

    • 3–24 hours: email us → 50% refund

    • Less than 3 hours: no refund

    • After start time / no-show: no refund

    • 24+ hours: use link in your confirmation email

    • Less than 24 hours: reply to your confirmation email

    • We only close for dangerous weather (thunder, lightning, high winds)

    • Light rain → we stay open

    • If we close, we’ll contact you with options

    Always check your email before heading out

    • Return to shore immediately if instructed

    • Your time will be adjusted accordingly

Lessons & Experience

    • Not required, but highly recommended for beginners

    • We provide basic instruction with every rental

  • Private Lesson:

    • Just your group + instructor

    • Moves at your pace

    Public Lesson:

    • Small group (up to 4 people)

    • More general instruction

    Guided Paddle:

    • No formal lesson

    • Paddle with a guide for support and direction

What to Wear & Bring

    • Clothes you don’t mind getting wet

    • Synthetic fabrics recommended (dry faster)

    • Hat & sunglasses encouraged

    Avoid cotton—it stays wet and heavy

    • Optional, but recommended

    • Terrain can be rocky or hot

    • Yes—required at all times

    • Provided with every rental

    You may bring your own (must be Coast Guard approved)

  • Wear a waterproof watch or bring your phone in a waterproof case

Locations & Hours

  • We operate at four locations:

    • Monksville Reservoir (Ringwood)

    • Shepherd Lake (Ringwood)

    • Wawayanda Lake (Vernon)

    • Atsion Lake (Shamong)

    Check your confirmation email for exact directions

    • Yes—we are right on the water

    • No transport needed

    • All locations open through Labor Day

    • Select locations remain open weekends through September

Kids & Age Rules

  • Yes—anyone under 18 needs a signed waiver from a parent/guardian

    • Ages 16 and under must have an adult on the water

    • Atsion Lake: under 18 must have an adult present

    • Yes—family-friendly options available

    Examples:

    • Toddlers: ride in tandem kayak with adults

    • Kids 10 & under: may ride on paddleboard with parent

    All children must wear life jackets

Safety & Rules

  • Yes—must be able to swim (no exceptions)

    • No—swimming is only allowed in designated swim areas

    • Not permitted from kayaks or paddleboards

  • No—equipment is assigned to one person per rental

Dogs

  • Yes—we’re dog-friendly 🐾

    Rules:

    • Must be on a leash (6 ft or shorter) on land

    • Bring your own waste bags (no trash cans on site)

    • Yes (kayaks & paddleboards)

    • Dog life jackets strongly recommended

    Bring a towel or mat to protect equipment